Help

Find what you want on Browseor on a farm's own page, add it to your cart, and check out. Your cart is grouped by farm — if you buy from three farms at once, that becomes three orders, because each farm hands off its own goods separately.

Each farm sets its own. At checkout you'll only be offered what that farm actually does — a pickup spot they've listed, or delivery if you're inside the area they cover. If a farm doesn't deliver to you, pickup is the option you'll see.

Depends on the farm. Some take card payment when you order. Others take payment at hand-off — cash or however you settle it between you. The checkout page tells you which one applies before you confirm.

Both sides confirm the hand-off. The farm marks it handed off, you confirm you got it — and then the order is complete. That two-sided confirmation is deliberate: neither side can close out an order on their own.

Under Orders. Completed ones move to Records, which is also where your receipts live and where you can export a year for bookkeeping.

Before hand-off, yes — open the order and cancel it. After hand-off, message the farm directly; you two settle it. Farmsieisn't a party to the sale, so we don't reverse it for you.

Switch your account to a Farm account in your profile settings, then use Add a listing in the top bar. A listing needs an item, a quantity, a price, and a unit — and it goes live as soon as you publish it.

Under Customer orders. That page is only about what you owe people: requests waiting on a quote, orders still to fill, and any standing recurring orders. What you buy from other farms is kept separately under My orders, so the two never get mixed up.

If you've connected a payment account, card payments are collected at checkout and paid out to you after the order completes. If you haven't, you take payment at hand-off and Farmsie stays out of it. You can start with hand-off payment and connect card payments later.

Update the quantity on the listing, or close it. Quantities come down automatically as orders come in, so a listing that sells out stops being orderable on its own.

Only what you choose to publish. Delivery addresses your buyers enter are visible to you for the orders you're fulfilling — that's it. Your pickup locations are public by design, since buyers need to know where to go.

On any order you've placed, choose to repeat it and pick a day. It then shows up under Recurring on your Orders page, and you can manage it — change the day, pause it, rename it, delete it — from Recurring orders.

No. Before each cycle we email you to confirm or skip that one. Skipping affects only that cycle — the schedule keeps going. Pause it and nothing is placed until you resume.

Whatever the farm charges that week. Recurring orders are priced fresh each cycle at current prices and availability — they don't lock in an old price, and if something isn't available that cycle it's left out rather than substituted.

Under Recurring on Customer orders. Each one shows the customer, the cadence, the next date, and exactly which of your items it covers — plus whether it places automatically or waits for that customer to confirm each time.

Yes. There's a Message this farmbutton on every farm's page, and you can message from any listing. You don't need to have ordered first — that's the front door, especially if you want something that isn't listed.

A quote request is a priced ask with a deadline attached, so it's reserved for farms you've ordered from before. If you haven't yet, message them — describe what you need, and if they want the business they'll send you a quote you can accept in one tap. Once you've ordered once, requests open up.

This keeps a farmer's work queue full of real customers instead of cold asks from strangers.

Anyone who has ordered from you, and anyone who has messaged you. You can't start a cold conversation with someone who has never contacted you — the same rule applies to sending quotes.

Block them from their profile — it stops the messages and withdraws anything pending between you. For anything that needs a human, email us.

Personal for buying for yourself. Business if you buy for a restaurant or shop — it adds a sourcing view built around repeat supply. Farm if you sell. You can switch in your profile settings; nothing you've already done is lost.

You can browse without it, but anything that involves money — ordering, quoting, selling — needs a confirmed email, so there's a real address behind every transaction.

Yes, from Account. Your personal details and content are removed. Completed orders stay on the books in anonymised form, because the other side of each sale needs their own records for tax and bookkeeping.

No. Card details go straight to our payment processor and never touch Farmsie's servers.